Shipping Policy

Timeless Craft Atelier

At Timeless Craft Atelier, each timepiece is individually assembled and regulated after your order is placed. Our process reflects our commitment to precision, craftsmanship, and detail.

Below you will find a transparent overview of our shipping procedure.

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1. Order Confirmation

Immediately after purchase, you will receive an order confirmation via email.

If you do not receive confirmation within a few minutes, please check your spam folder or contact our support team.

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2. Assembly & Quality Control

Every watch is prepared specifically for its future owner.

Assembly, alignment, testing, and regulation typically require:

2–4 business days

Each timepiece undergoes a final quality inspection before dispatch to ensure it meets our aesthetic and mechanical standards.

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3. Shipping & Delivery Time

Once dispatched, delivery usually takes:

10–15 business days

Delivery times may vary depending on:

• Destination country

• Local customs procedures

• Seasonal demand

All time frames are counted in business days (Monday–Friday).

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4. Tracking Information

As soon as your order is shipped, you will receive a tracking number via email, allowing you to monitor your parcel throughout its journey.

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5. International Shipping

We proudly ship worldwide.

Please note:

• Customs duties and import taxes (if applicable) are the responsibility of the recipient

• Delays caused by customs authorities are beyond our control

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6. Shipping Address Accuracy

Clients are responsible for providing accurate and complete shipping information.

Timeless Craft Atelier cannot be held responsible for delays or losses resulting from incorrect address details provided at checkout.

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7. Lost or Delayed Shipments

If your parcel appears significantly delayed, please contact us. We will assist in initiating a carrier investigation when necessary.

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Timeless Craft Atelier
Precision in creation. Confidence in delivery.